About Regal Security
Regal Security® is a licensed security company headquartered in Mississauga, Ontario, protecting properties across the GTA, Niagara and Metro Vancouver with guards we choose carefully, train well and support every day.
- Licence #118836 Security agency licence
- Licensed in BC Langley, serving Metro Vancouver
- Mississauga Serving Toronto and the GTA
- 24/7 Customer service team
A Licensed Security Company Operated by Security Professionals
Regal Security Inc. is a licensed Ontario security agency (licence #118836) headquartered at 2540 Matheson Blvd. E., Mississauga, and its BC company, Regal Security (B.C.) Inc., is licensed in BC. With offices in Mississauga, Welland and Langley, we protect residential condominiums, commercial offices, retail centres, healthcare facilities, construction projects and industrial sites.
Regal is run by security professionals who understand the details that make a site safe: post orders that match how a building runs, supervision that doesn't wait for a complaint, and reporting clients can actually see. Good security also protects the value of a property, because safe, well-run buildings are the ones owners, tenants and buyers want.
Regal Security at a Glance
- Legal name: Regal Security Inc.
- Ontario licence: security agency licence #118836 (PSISA)
- BC: Regal Security (B.C.) Inc., licensed in BC
- Head office: 2540 Matheson Blvd. E., Mississauga, ON L4W 4Z2
- Other offices: Welland (Niagara); Langley office serving Metro Vancouver
- Phone: 1 (888) 633-8550 · (416) 633-8558
- Availability: 24 hours a day, 7 days a week
- Training: Regal Security® Training Academy, a registered training facility
Our Mission: Your Peace of Mind™
Protecting our clients' people, property and business, guided by one principle: Strength & Honor™.
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Safety first
The safety of residents, staff, visitors and our own guards comes before everything else.
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Careful recruitment
We choose people for judgement, character and care, not just availability.
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Guard satisfaction
Guards who feel supported stay longer, know their sites better and serve clients better.
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Accountability you can see
Our licence is public, and every shift is on record.
Everyday Superheroes™ Meet Our Everyday Superheroes™
Everyday Superheroes™ is what we call Regal's security guards: genuine people, trained to handle the demands of security work with poise and compassion. They're friendly, firm, well trained and proud of the work, and they go above and beyond to uphold Regal's standards.
How we choose them. Every guard holds a valid provincial security guard licence. In Ontario, that means meeting the Private Security and Investigative Services Act requirements, including a clean criminal record and the required training and testing. We add our own selection on top.
How we train them. Training and Development is one of the seven core elements of Regal's Crown Service Model of Excellence. New guards complete an orientation on workplace violence, WHMIS, incident reporting, the Trespass to Property Act and customer service, followed by 16 hours of supervised field training. Ongoing courses include first aid, fire safety, use of force, verbal judo and supervisor training.
How we support them. Mobile supervisors visit sites and a customer service team is available 24/7.
Regal Security® is also certified in We Create Space LGBTQ+ Inclusion training, because inclusive teams serve communities better.
Security You Can See
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Kovrra, the security ERP Regal uses
Regal uses Kovrra to run scheduling, guard activity and reporting. Guards use its mobile app on every shift, and every client gets a Kovrra portal with live guard GPS locations and time-stamped clock-ins and clock-outs, so you can see your coverage instead of taking it on trust.
Services and Affiliated Companies
Guards, concierge and condo security, mobile patrol and Regal+ services, with affiliated companies for electronic security, monitoring and parking.
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Security guard services
On-site guards, access control, fire watch, patrols and emergency response.
Security guards -
Concierge and condo security
Front-desk concierge guards and programs built with property managers and boards.
Condo security -
Regal+ premium services
Investigations, VIP risk management, travel logistics, community security and more.
Regal Plus -
Regotec Systems and Regolive Monitoring
Affiliated companies for electronic security, systems integration and remote video monitoring.
Electronic security -
Kiuni and Integrity Hotline™
Technology-assisted parking from Kiuni, and confidential reporting and employee recognition through the Integrity Hotline™.
Integrity Hotline -
Regal CyberSecure
Cyber detection and defence.
Where You'll Find Us
One head office in the GTA and regional offices in Niagara and Metro Vancouver.
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Head office (GTA)
2540 Matheson Blvd. E.
Mississauga, ON L4W 4Z2 - — 02
Niagara
Seaway Mall, 800 Niagara St., Unit G4B-2
Welland, ON L3C 5Z4 - — 03
Langley (Metro Vancouver)
9440 202 Street, Suite 118
Langley, BC V1M 4A6
About Regal Security: FAQ
Is Regal Security licensed?
Yes. Regal Security Inc. holds Ontario security agency licence #118836 under the Private Security and Investigative Services Act, and Regal Security (B.C.) Inc. is licensed in BC.
Where is Regal Security's head office?
Regal Security's head office is at 2540 Matheson Blvd. E., Mississauga, ON L4W 4Z2. Call 1 (888) 633-8550 or (416) 633-8558.
What areas does Regal Security serve?
Regal Security serves Toronto and the GTA from Mississauga, the Niagara region from Welland, and Metro Vancouver from its Langley office.
What does Everyday Superheroes mean?
Everyday Superheroes™ is Regal's name for its security guards: licensed, carefully selected people trained to protect others with professionalism and compassion.
Looking for Security, or Want to Be an Everyday Superhero™?
Tell us about your property and we'll recommend a program that fits. We're also always looking for licensed guards who care about people.