Ontario agency licence #118836 · BC guard services · Available 24/7
Security Guard Services in Toronto and the GTA
Licensed, carefully selected security guards for condos, offices, retail, healthcare, construction and industrial sites, supervised in the field and visible to you live in Kovrra.
Regal Security® provides security guard services across Toronto and the GTA from our head office in Mississauga. Every guard we deploy holds a valid Ontario security guard licence, as provincial law requires, and works under Regal Security Inc.'s agency licence #118836, which you can check in the Ontario public registry.
We don't send a body to fill a shift. We assess your property, write post orders around the way it actually runs, and match guards to it. Our Everyday Superheroes™ are trained to welcome people and to deter, detect, prevent and respond. Our customer service team is there for you 24 hours a day, 7 days a week. Looking for a security company in Toronto for more than guarding? See all our services.
One licensed provider for every guarding need on your property.
On-site guarding and access control
A uniformed, visible presence at lobbies, entrances, loading docks and shipping areas, checking who comes in, managing visitor and contractor sign-ins, and controlling keys and fobs.
Concierge services
Front-desk guards who greet residents and visitors and handle deliveries.
Vehicle and pedestrian screening at gated sites, yards and industrial properties, plus interior and exterior rounds that check doors, stairwells, parking areas and amenity spaces.
Mobile patrols
Scheduled and unscheduled vehicle visits where a full-time post isn't needed.
Monitoring parking areas to keep entrances, fire routes and visitor spots clear, and guards who watch your camera system from the desk and act on what they see.
Fire watch, inspections and emergency response
Fire watch when systems are down or during hot work, site walks that find gaps in lighting, locks, cameras and procedures, and first response to alarms, medical calls, floods and disturbances under your escalation plan.
Safety, careful recruitment and guard satisfaction are at the core of our mission, because a guard who is well chosen, well trained and well supported does a better job at your site.
Selection. We carefully select people who bring professionalism, care and good judgement to every post.
Licensing. Every guard holds a valid provincial licence and must carry it on duty and show it on request.
Orientation. Beyond the mandatory provincial training, Regal guards complete an orientation on workplace violence, WHMIS, incident reporting, the Trespass to Property Act and customer service, followed by 16 hours of supervised on-the-job field training.
Ongoing courses. First aid, fire safety, use of force, verbal judo (de-escalation), customer service and supervisor training through the Regal Security® Training Academy, a registered training facility.
Inclusion. Regal Security® is certified in We Create Space LGBTQ+ Inclusion training.
A guard is only as good as the support behind them.
Mobile supervisors who inspect
Our mobile supervisors carry out scheduled and unscheduled inspections of guards and client properties, and a dedicated customer service management team stays in touch with you.
Your own Kovrra client portal
Kovrra, the security ERP Regal uses, gives every client a portal with live guard GPS locations and time-stamped clock-ins and clock-outs for every shift, so you don't have to wonder whether your guard showed up.
How it works
How to Start Security Guard Service
→
01
Talk to us
Call 1 (888) 633-8550 or send a quote request with your site type, hours and duties.
→
02
Site assessment
We walk the property to review entrances, foot traffic, cameras and past incidents.
→
03
Proposal and post orders
You get a recommended coverage plan, pricing and clear post orders.
→
04
Guard matching
Guards are matched to your site and briefed on its procedures before their first shift.
→
05
Reporting and review
Shifts are visible in Kovrra, supervisors inspect, and we review the plan with you as needs change.
Regal Security (B.C.) Inc. is licensed for security guard work in BC and provides security guards across Metro Vancouver from our Langley office serving Metro Vancouver, 9440 202 Street, Suite 118, Langley, BC V1M 4A6, (604) 210-8440. Licensed BC security workers carry their licence on duty and produce it on request, as the Security Services Act requires.
How much do security guard services cost in Toronto?
Cost depends on the number of guards, hours of coverage, the site and the duties involved. Overnight, weekend and holiday coverage and specialized training can also affect the rate. Request a quote or call 1 (888) 633-8550 for pricing for your property.
Are your security guards licensed?
Yes. In Ontario, every guard holds an individual security guard licence under the Private Security and Investigative Services Act, and Regal Security Inc. holds agency licence #118836. In BC, Regal Security (B.C.) Inc. is licensed under the Security Services Act. Guards carry their licence on duty and show it on request.
What types of properties do you protect?
Condominiums and residential buildings, commercial offices, retail and shopping centres, healthcare facilities, construction sites, industrial sites and airports.
Can I see what my guards are doing?
Yes. Regal uses Kovrra, a security ERP, and every client has a Kovrra portal that shows live guard GPS locations and time-stamped clock-ins and clock-outs for every shift.
What training do Regal security guards have?
Every guard completes the provincial training required for a licence. Regal guards then complete an orientation on workplace violence, WHMIS, incident reporting, the Trespass to Property Act and customer service, followed by 16 hours of supervised on-the-job field training.
How is guard work supervised?
Mobile supervisors carry out scheduled and unscheduled inspections of guards and client properties, and a customer service team is available 24/7. Clients also see live guard GPS locations and time-stamped clock-ins and clock-outs in Kovrra, the security ERP Regal uses.
What is the difference between a security guard and a concierge guard?
A security guard focuses on protecting people and property through access control, patrols and response. A concierge guard is a licensed security guard posted at a front desk who also greets residents and visitors and manages deliveries.
Do you provide security guards outside Toronto?
Yes. We serve the GTA from Mississauga and Metro Vancouver from our Langley office.
Why do you say security guard and not the other title?
In Ontario, the Private Security and Investigative Services Act restricts the titles security guards and the companies that sell their services may use. Licensed guards in Ontario are called security guards.
Next step
Get a Security Guard Quote for Your Property
Tell us about your site and a Regal Security® advisor will recommend coverage that fits.