Integrity Hotline™: Anonymous Employee Reporting and Recognition
Integrity Hotline™ is a secure, web-based anonymous reporting platform run by Regal Security. Employees can raise concerns about workplace behaviour, compliance or safety, or recognize great work, without revealing who they are.
- Anonymous or named Reporter chooses
- Access code Two-way and anonymous
- Praise channel Not only for problems
What Is the Integrity Hotline?
The Integrity Hotline is an anonymous employee hotline delivered through a secure web portal. People in your organization can report misconduct, unethical behaviour or safety concerns, or send praise, and choose whether to stay anonymous or give their name. Each report gets a unique case ID and an access code. The reporter uses the code to check status and reply to your reviewers, still anonymously.
Regal Security runs the Integrity Hotline. The same company provides licensed security guards across Ontario and BC and private investigations in Ontario.
What the Integrity Hotline Does for Your Organization
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Anonymous or named reporting
Reporters choose how much to disclose through a secure, encrypted web interface. A dedicated praise channel recognizes individuals and teams, so the hotline isn't only for problems.
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Your brand
A custom-branded portal with your organization's name and messaging, with custom intake forms and automated notifications.
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Access-code follow-up
Reporters check status and answer questions with a unique access code, anonymously, through encrypted two-way messaging.
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Automatic routing
Each report goes to the right internal reviewer based on its content and category, such as HR, safety, ethics or praise, in a secure case dashboard with role-based access.
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Case tracking and trends
Every report has a case ID and an audit log, plus monthly usage and trend reports for leadership.
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Rollout support
Communication templates and internal training support for launch.
How an Anonymous Report Works
- 01
Submit
An employee opens your branded portal and completes the intake form for a concern or for praise, anonymously or named.
- 02
Receive a code
The report gets a unique case ID, and the reporter gets an access code.
- 03
Route
The report goes automatically to the designated reviewer for that category, with an alert.
- 04
Follow up
Reviewers ask questions through encrypted two-way messaging; the reporter replies using the access code without revealing who they are.
- 05
Resolve and record
Reviewers document actions in the case dashboard, and the audit log keeps the record.
- 06
Learn
Monthly trend reports show leadership where issues, and recognition, are concentrated.
A Reporting Channel Outside the Chain of Command
Ontario's Occupational Health and Safety Act requires employers to have a written workplace harassment program. The program must give workers a way to report incidents to someone other than the employer or supervisor when that person is the alleged harasser. An anonymous hotline routed to a designated reviewer is one practical way to provide that channel. Your program, policy and investigations still have to meet the Act. Talk to your legal or HR adviser about your obligations.
Integrity Hotline™ Compared With Common Alternatives
| Suggestion box or shared inbox | Reporting to a manager | Integrity Hotline™ | |
|---|---|---|---|
| Reporter can stay anonymous | Sometimes | No | Yes |
| Two-way follow-up while anonymous | No | No | Yes, by access code |
| Routed away from the person involved | No | Not always | Yes, by category to designated reviewers |
| Case ID and audit log | No | Rarely | Yes |
| Praise and recognition channel | Rarely | Informal | Yes |
| Trend reporting for leadership | No | No | Monthly reports |
Who uses it
- Companies that want a compliance-ready reporting channel without building one.
- HR and compliance teams that need concerns documented, routed and closed out consistently.
- Healthcare, education, government, financial services, manufacturing, retail and hospitality, transportation and logistics, and life sciences organizations.
- Schools, nonprofits and agencies that need a confidential channel for both concerns and compliments.
Plans for Small Teams to Large Organizations
The Integrity Hotline comes in Essential, Pro and Enterprise plans. Essential is a ready-to-use branded portal with anonymous complaint and praise submissions, auto-routing and a monthly activity report. Pro adds custom intake forms per channel, role-based access, audit trails, advanced routing and trend analytics. Enterprise adds on-premise or private-cloud deployment, source-code access, API access and dedicated onboarding. See current pricing at integrityhotline.com.
When a report needs an investigation
Some reports need independent fact-finding. Regal Security provides private and corporate investigations in Ontario. See corporate investigations.
Integrity Hotline: Frequently Asked Questions
What is an integrity hotline?
An integrity hotline is a confidential channel employees use to report misconduct, unethical behaviour or safety concerns, usually anonymously. Integrity Hotline™, run by Regal Security, also lets employees recognize good work.
Is the Integrity Hotline anonymous?
Yes. Reporters can submit anonymously or with their name. Anonymous reporters follow up and reply using a unique access code, without revealing who they are.
Who sees the reports?
Only the reviewers your organization designates. Reports are routed by category to those people, and the case dashboard uses role-based access.
What happens after someone submits a report?
The report gets a case ID and goes to the designated reviewer with an alert. The reviewer can ask questions through encrypted messaging, and every action is logged until the case is closed.
Does Ontario require a way to report harassment outside the chain of command?
Yes. Under Ontario's Occupational Health and Safety Act, an employer's workplace harassment program must let workers report to someone other than the employer or supervisor when that person is the alleged harasser.
Can employees use it to give praise?
Yes. A dedicated praise channel lets employees recognize individuals and teams, anonymously if they choose.
How do we get started?
Request a demo at integrityhotline.com or call 1 (888) 633-8550. Regal's team helps with launch communications and internal training.
See the Integrity Hotline in Action
Give your people a safe way to speak up, and a way to say thank you.